A few substantial builds, told plainly.

operating platform

A CRM-led platform for a business growing from local to national.

The challenge

The client had outgrown a patchwork of phone calls, spreadsheets, shared inboxes, and manual updates. Growth was creating more admin, not more clarity, and every team needed a reliable view of customers, jobs, stock, and next actions.

The product

We built the platform around a central CRM that became the backbone of the business. It manages customer records, booking, scheduling, reporting, job status updates, and team workflows, with mobile apps for surveyors handling sales visits, engineers managing installations, servicing, and callouts, and workshop/warehouse teams preparing cutting lists and job-ready materials.

The result

The business gained a single source of truth for daily work, clearer customer communication, and a system that could support national growth without losing operational detail. Office staff, surveyors, engineers, and the workshop now work from one connected platform rather than separate manual processes.

workplace health platform

A client portal for occupational health and drug testing.

The challenge

The client needed a more professional way for their own customers to book occupational health and drug testing appointments, receive results, and access workplace safety resources. Internally, staff also needed field tools and document workflows that could sit alongside existing SharePoint processes.

The product

We built a secure client portal for appointment booking, result delivery, and account visibility, supported by SharePoint integration for staff workflows and document handling. A mobile app gave field teams access to the information they needed while delivering services away from the office.

The result

The platform helped the client offer a clearer digital service to their customers while reducing manual coordination for staff. Their customers could also download dual-branded assets to support safer workplace campaigns, turning the portal into more than a booking system.